Frequently Asked Questions

What time is check-in and check out?

Check in is from 3pm and 4pm for our Poolside Suites 

Check out is 11am and 10am for Poolside Suites

Is there car parking available?

Yes, we have ample free parking in the hotel grounds

Is there a restaurant on-site?

We have 2 restaurants, our Jubilee Restaurant and The White Room

Do you have any accessible rooms?

Please call the hotel to discuss which rooms would be suitable for your individual needs and requirements 

What are the local attractions in the area?

Sidmouth and Devon boasts so many wonderful attractions, a few of our favorites include:

The Sidmouth Donkey Sanctuary

Jurassic Coast

The Byes riverside walk 

Sidmouth Museum 

Crealy Adventure Park 

For more on what to do, take a look at Things to do

Is there WiFi?

Yes, we have free Wifi in all areas of the hotel 

Are you dog-friendly? 

We don’t accept dogs other than service dogs

What times are breakfast & dinner?

Breakfast is available from 8am - 9:45am 

Dinner is available from 6:30pm and last sitting is 8:30pm

Do you have a swimming pool? 

Yes, we have a heated indoor pool available all year and a heated outdoor pool which is open seasonally

Do you have car charging facilities? 

Yes, please ask our reception team on how to access this during you stay

Are there iron facilities in the room?

No, however, an iron and ironing board will be brought to your room on request

What is the dress code in both restaurants? 

Jubilee Restaurant - Jacket & Tie preferred (no ripped denim, sportswear, beachwear or trainers)

The White Room - Smart Casual (no beachwear)

Is your spa open to the public? 

No, it is for the use of our residents only